SPA PRACTITIONER (LODGE SUPPORT)

DEPARTMENT: Hospitality

CLASSIFICATION: SPA PRACTITIONER (LODGE SUPPORT)

SUMMARY

In this role, you will be responsible for delivering a range of treatments, including massages, facials, and body therapies, ensuring a relaxing and rejuvenating experience for our clientele. Additionally, you will assist with maintaining spa facilities, managing inventory, and promoting spa packages and wellness programs. The ideal candidate will have a certification in spa therapy, excellent customer service skills, and a passion for holistic health and wellness. Join us in creating a serene and therapeutic environment for our guests at our luxurious lodge.

REQUIREMENTS

● Responsible for the daily cleanliness and organisation of the facilities: massage rooms,
● Change rooms, yoga room, spa hallway and spa reception area.
● Maintain a clean, hygienic and neat work environment at all times; ensure all equipment
is in safe
● working order
● Exceed guest expectations by providing personalised, efficient and courteous customer
service
● Show dedication to making every guest feel welcome in our surroundings
● Provide necessary information to compile complete guest records.
● Perform various massage treatments ranging from relaxation, deep tissue to hot stone
while
● Accommodating guest’s needs and creating individualised experiences.
● Providing in-depth knowledge of all products and services available within the Spa
● Monitoring and re-stocking of all massage supplies and products within the Spa
● Answering phone calls with excellent etiquette
● Able to lead a stretch or yoga class
● Demonstrate safe workplace practices
● Operate according to the policies, procedures, quality standards and services
established by the
● company
● Keep immediate supervisor promptly and fully informed of all problems or unusual
matters of
● significance
● Reports all concerns related to Engineering/Maintenance, Health and Safety, Security or
Suspicious
● Circumstances (including smells/sights and sound) immediately to the appropriate
leader.
● Willingness to assist other members of the lodge team when needed

DUTIES

● Perform daily cleaning of guest rooms: stayover and departure cleans
● Cleaning of staff and guest common areas and offices
● Tidy and restock of housekeeping carts and housekeeping rooms
● Assist our laundry attendant in washing, drying and ironing all resort and guest laundry
● Show dedication to making every guest feel welcome in our surroundings
● Must work in line with the safety and hygiene regulations set forth by Tyax Lodge &
Heliskiing
● Respect guest privacy
● Handle all lost and found items according to company policy
● Bussing and resetting tables
● Hosting duties
● Serving tables (based on experience)
● Assisting in serving wedding functions, including setup and clean of table settings.
● Assisting guests with questions about the drink and food menu in an informative and
helpful way
● Consistently offer professional, friendly and engaging service
● Ensure the restaurant area is clean and tidy at all times
● Responsible for maintaining a cheerful, courteous disposition and a neat, clean and
professional
● image with the ability to maintain a calm demeanour in a fast paced, high intensity
environment
● Follow all safety and sanitation policies when handling food and beverage
● Maintain set Health & Safety standards
● Follow the regulations set forth by the B.C. Liquor Control and Licensing Branch

BENEFITS

● Salary: Commission based, plus $18 per hour for support role

● Subsidised, modern shared townhouse-style accommodation with beautiful mountain

views

● Complimentary transfers at the start and end of season

● Three meals per day served in employee cafeteria

● Employee use of our spa facilities and a 24-hour access to our full gym, based on

availability

● Employee use of water crafts including kayaks, canoes and stand-up paddle boards, and

fat-tire bikes,

● based on availability

● Discounts on branded outdoor clothing

● Employee events

● Be part of a fun and welcoming diverse team from all over the world

● Put money aside for your travel plans and at the same time experience the amazing

Canadian wilderness.

Fill the assessment form to secure your Work and travel Canada.